It's now easier than ever to manage your Clanmil tenancy by using the ClanmilConnect portal
Registering only takes a minute, and you'll be able to instantly report a repair, check your account, pay your rent and so much more, wherever and whenever suits you.
Read more about ClanmilConnect
Our Promise to You
We want our customers’ experience of us, and of the services we provide, to always be a positive one.
Our Customer Promise sets out what we will do to make sure that the people who live in the homes we provide have a great customer experience.
Unhappy with our Service?
We aim to provide the best possible service to you, but sometimes we can make mistakes, or circumstances beyond our control affect our service.
If we get things wrong, let us know so we can put them right.
More on how to make a complaint
Moving In
Welcome to your Clanmil home. We hope you love living there.
Home Contents Insurance
Find out more about protecting your home and belongings.
Changing an Existing Tenancy
Throughout your tenancy, you may want to make some changes. For example, you may want to create a joint tenancy, or arrange for the tenancy of a home to be passed to a family member after the tenant dies, or as the result of a court order as part of divorce proceedings.
More on changing an existing tenancy
Moving On
If you decide to move on you need to let us know in advance by giving us notice and get your home ready to be returned to us.
What you need to do before you leave
Emergency Rehousing
If you believe that it is not safe for you and/or your family to remain in your home, contact the Northern Ireland Housing Executive